FAQs

We want to answer this as concisely as we can, while explaining how we’re able to do it. The short answer: we have signed families who have needs the next day. These situations are always unique but usually involve a family who has a caregiver who very suddenly becomes unable to care for their children and perform the role of caregiver- or, unsurprisingly, families whose nannies have suddenly quit. We’re able to take these families on because of our amazing back-up care network. 

Families usually walk our process in 4-6 weeks time. This just depends on how available you are to begin interviewing, move through multiple interviews, and work through making your offer to your chosen candidate. We want to prevent you from needing to make what we refer to as a “panic hire,” so we will offer the back-up care network as a solution until you find your permanent nanny!

GREAT question and we’re an open book on this one. We’ve been around 14+ years and have acquired an epic network of connections within this space during that time. We have a database of thousands of caregivers that we utilize while considering matches. We also outbound recruit on all platforms for you and leverage our own (heavily engaged with) social media channels.

Fun fact: our CEO also owns the two largest childcare groups in NC! While they aren't officially affiliated with our agency, we do utilize them when marketing your position.

While we take on an incredible amount of applicants every week, very few get through our intense and thorough screening process- so we want to be clear- YOU will not be sent hundreds of profiles from us. We are adept at weeding through our candidates and making mindful matches, with everyone's needs in mind.

We value having an extremely intense screening process for our applicants. Safety in your home is a high priority to everyone on our team. Our applicants will go through three team interviews, have at least three related references voice verified, and fill out an extensive background check.

Absolutely! Many of our clients need to tap into this network as soon as they enlist our help. In your initial meeting with us, we'll go over all the ins and outs.

You can expect your nanny to have full charge over your children while they are working. This can look like, dropping off at preschool, making meals, prepping bottles, going on playdates, and ensuring their general wellbeing and safety. As far as household duties, these typically look like washing bottles, tidying up play areas, and cleaning up after the children.

100%. When you log into your portal, you will be able to access a resource section with tax information, interview questions, standard benefits, and more! In addition, we’re a high touch agency that is always willing to hop on a call and chat through questions as they come up. Customer services and hand holding are our love languages (in addition to being incredibly thorough), and we want you to feel supported, cared for, and seen throughout this process. Our team is here to walk this journey with you.

For sure. As a team of experienced caregivers, parents, and agency professionals, we are able to listen to your needs, give you feedback, and list your job accordingly.

While we cannot guarantee placement, you can expect the placement process to take anywhere from a couple of weeks to a few months. The most important part of the process is finding the right fit for both the caregiver and the family, and sometimes it’s just a matter of waiting until your perfect fit is on the market! In special circumstances (with perfectly aligned stars), you may be able to apply with us and be placed within a week. This is just dependent on scheduling factors and our ability to get traction with your references.

We are a small team and chat with hundreds of caregivers each week and every one of you is extremely important to us. After you have moved through the application process, you will hear from us if a family requests an interview or has any questions about your profile. If you have any questions, please email our team at team@mygirlfri.com.

We really appreciate your patience when you reach out and WILL get back with you. Some weeks are busier than others and if for any reason there is a delay in our response- we urge you to reach out to our Placement Director (or her assistant) directly.

We require a phone call with your employer, previous employer, or a business manager with the authority to give a reference on household employees working for the principal. We’ve only had a few issues with this policy, and our CEO was still able to hop on a quick call with the employer of the nanny applying to our agency. We’ve found most families are incredibly accommodating of this request and appreciate our thoroughness.

Let us know if we can assist you in asking them to do this phone call. We do provide templates for emails + verbiage for text messages if you’d like our help in asking!

Unfortunately, no. All the transcripts regarding reference checks are confidential. Our team takes great care in our reference checking process and we do ensure confidentiality when a family is discussing your role within their household. From time to time, we will get a request for access to these notes and we hate declining, but it’s our policy to do so. We encourage you to maintain a great relationship with your previous employer and definitely ask them if they are willing to give a reference before listing them on your application.

Our team may request a reference from you that isn’t listed, and when this happens, we request you reach out to give them a heads up about your application with our agency.

Reach out to our team! We are happy to provide support to help navigate any issues. It’s not always a perfect fit and we appreciate you being open and honest with us when things feel “off”.

Markets change and this one is no different! That being said, our clients list positions through our firm anywhere between $23-35/hr+ and those rates depend on the household, needs, and requirements of our clients.

There are areas of the Triangle that demand higher rates and we'll consult with you on that.

Many of our clients will happily relocate the right human for their unique needs. If you require relocation assistance, note this on your application with our team (there is a question about this) and make sure our recruiters know you’ll be needing assistance as well. If there are any unique circumstances surrounding your relocation needs (ie- you’re moving a horse across the country, need a few flights back and forth before firmly landing, or require a long term/long distance car rental, let our team know). We love to swim in the details with you so our clients have all the information they need to accommodate a smooth transition!

Many families do. If this is a requirement for you, let us know the amount you are looking for and we will include this on your profile.

Many of our families do, but this isn’t standard practice within the industry just yet. We definitely have an infrastructure that is built to support you in your journey towards becoming a parent- but each of our clients' households are unique and each offer different benefits to their nannies. If this is important to you, please feel free to speak with our team and/or clients directly!

For sure! We would love to get you screened as one of our amazing go to floaters!